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Published: 2019-10-10

The trust factor and human error in supply chain security. Blockchain and how it can make transport and logistics more cyber secure

The trust factor and human error in supply chain security

by Marcin Lewicki, CEO & Founder, Sternkraft

The global supply chain network is a system of self-existing individuals connected to each other in an undefined way.

Information goes from one organization to another according to rules that aren't specified globally. In most of the cases, two cooperating organizations have their individual methods of exchanging information - analogue, like paper invoices or certificates, or digital such as the state and the position of the transported cargo. Sometimes organizations agree to use the same processes, procedures, and tools to exchange data.

This, however, doesn't mean they all have the same internal rules. These companies store our data, so it's crucial for us to know if our partner has put in place the proper internal rules and processes thanks to which the data infrastructure is safe.

The question arises: can we take the human factor out of the 'trust equation'?

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HR 2/19 The trust factor and human error in supply chain security

 

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