Published: 2017-12-04

Slot-booking system for truckers introduced in Hamburg

Ports & terminals Slot-booking system for truckers introduced in Hamburg

Photo: Port of Hamburg

On November 29th, a time slot-booking system for handling container deliveries and collections by truck was introduced in all four container terminals at the Port of Hamburg .

Hamburg is said to be the first port in Germany to implement such a system to optimize truck handling.

As a result, and with immediate effect all haulage contractors for container deliveries and collections at HHLA Container Terminals Burchardkai, Altenwerder and Tollerort as well as Eurogate Container Terminal Hamburg, must agree a time window. The trucking planners notify the requested transport time via an EDI interface or slot-booking website to the relevant terminal. If there is enough capacity at the time given - the slot can be booked for the truck.

Each time slot lasts one hour, within which the truck is handled with a maximum priority at the container terminal. If the driver misses this slot, then he is handled with a lower priority, provided there is capacity at the terminal. If the driver comes much later, the slot is lost and he must make a new booking.

Hamburg's slot-booking system is structured so as to offer truckers the highest possible flexibility. Slot cancellations, rebookings or exchanges and additional bookings are possible by agreement with the terminal. 

The aim is to reduce waiting time for trucks and to offer the haulage companies standardized processes at all the container terminals as well as homogeneous information exchange. At the same time, the capacity of the terminals is to be increased by optimal use of resources and available infrastructure. The time slot-booking system facilitates transparency and makes planning easier.


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